Today is one of those very few days where I have little to say, but Grant English got my blog up and running so I feel like I need to write something. The goal of this blogspot is for friends and family to be able to keep up with our family in Colorado, but it’s also a place where I can express my own feelings and the weird things that float in and out of my mind. Today, my “rant” is against companies too big to find the owner or the supervisor or anyone who is in charge. I’m wanting to go back to small town grocery stores and other small town stores where you actually get service. I’m even willing to pay more for it! I’ve been fighting with Comcast, the newest discovered planet. I was on the phone with them for 3 hours yesterday, listening to lots of elevator music and several people talking when I’d actually have gotten farther if I had continued listening to the elevator music. At least when the music was playing, I could say all of the ugly things that I was thinking about Comcast and its wretched Internet Technical Support department. In the end, all of my files had been purged (I supposedly had called and told them that I was cool with that idea!), and I had lost all of the e-mails related to our journey to get Jia. Yes, I have pictures. Yes, I have video. Yes, I have memories (although who knows how long those will keep!), but no, I do not have all of those incredibly personal e-mails that journaled the first few weeks of my baby’s life with her daddy, her brother, and me. Comcast has helped me understand how important it is to keep backup files. They have also helped me understand how important it is to record all phone conversations. Furthermore, they have explained to me in great detail that while Yahoo may have the capacity to retrieve files you have deleted from your e-mail account, Comcast doesn’t have that capability. Right!?!? Of course, that came directly from a supervisor - one over cable, not internet!!

After crying for a few hours and grieving the loss of the e-mails, I decided to wait until this morning and hope for a better answer when a supervisor in the internet department could call me. I left my cell phone number because I knew I’d be gone this morning when he called. Guess what? You already know the rest of the story. He called my home number and just left a message that he had returned my call - no name, no phone number. Thank you, Comcast! Incredible service!! I guess I’ll call the owner or a supervisor or…. Exactly! Now, you understand why I’m really liking small town stores with owners who are depending on my business to feed their families!

There’s my rant for today. I suppose I’ll go help my husband finish unpacking the last of the boxes. Or…maybe I’ll just take a nap!!

By the way, those seven beautiful children on the top of my page are not all mine (although I’d claim them all!). Four of them are mine. The other three are the English children. If you’re reading this, you probably know which four - Carson who is 12, William who is 8, Kitty who is 7, and Jia who is 4. If Carson would reach down, he could pick up Jia, and mine would be the four on the lefthand side of the picture. I’m excited about my blog and hope you enjoy it as well. Feel free to leave any comments, but this is the only place in the world where my opinion reigns over all others!!

this is just to get started.